Michbiz has diversified Business experience in BPO, Marketing and Business Consulting carrying expertise in diversified E-Commerce, Retail, Food delivery, Education, Travel, Logistics & Hospitality, Fin- tech, and Health Care, contact center and Digital marketing solutions with Sales and Lead generation being one of the key strengths along with Inbound & Outbound customer service portfolio.
We have been start-up enthusiasts and have consulted start-up players in India and International markets in streamlining processes, setting up contact centers managing complete customer life cycle, on-boarding, and revenue generation.
We cater multi-channel communication to ensure the 100% lead utilization.
Our expertise lies in Customer acquisition, Lead generation, Welcome & Verification calls, Outbound services, Inbound Services, Web based solutions, Sales, Customer care, Customer retention & Growth, Feedback calls.
We offer a diverse range of services which includes garnering potential customers, managing data efficiently,
or trouble shooting technical problems and administration issues.
Michbiz is well equipped with vernacular capabilities to service customers in more than 10 languages, including English, Hindi and regional languages. Services include handling customer complaints and inquires, Pre Sales & Post Sales, end to end customer lifecycle management, business analytics, partner support and upselling
We are a reputed BPO company offering a variety of BPO Non-voice Process Services to cater to the multichannel outsourcing needs.
Solutions for e-commerce and online sales including e-commerce analytics, conversion rate optimization, catalogue management, logistic management, loyalty programs
