Welcome to Michbiz

Who we are

Michbiz Services is a venture of Transformation ai (formerly known as Trans4mation-AI Connect Solutions). Michbiz was founded in the year 2021, to cater Service Delivery requirements offering Business Consulting, Business Process Outsourcing and while Transformation ai continues to be a Core IT & Product Development entity.

Michbiz has ensured that a comprehensive portfolio of service offerings and have added value to an extensive client base and rising startups.

Our passion to be the core partner for the leading Startups in India and across the globe motivated us to build our unique business products to resolve challenges in the Industries with Recruitments, Payroll Management, Process streamlining, Building strategies with innovative ideology focusing on the key business challenges which makes us stand out vis-a-vis the competitors and add value to our partners in automation solutions and improving cost efficiencies.

20+
years of Industry Experience

24 X 7 Support

At Michbiz we provide 24 X 7 round the clock support for your business

Language

English, Hindi, South Indian languages, Marathi, Malayalam, Punjabi and Bengali

Countries

Pan-India, USA, Canada, UK, ME-UAE, Singapore, Malaysia & Australia

What do we do

We intend to become the sought-after value-add partner in the Business Process Outsourcing sector by exceeding benchmark expectations with passion-driven efforts!

It all starts with the expert solutions!

Our experts identifies the business problem understands its nature and proposes a solution with a unique approach that mitigates the business challenges enhancing the understanding of the product across the globe. Michbiz delivers parallel results and builds a strong bond between the customer and our client.

Michbiz provides various offerings viz, Lead generation, end to end customer life cycle management, pre sales, post sales services, survey calling that makes us the best serve partner to our clients!

Offerings

Assuring you the best and prompt services!!!

Get one stop solution to serve all our needs!

We offer a diverse range of services which includes garnering potential customers, efficient data management, Payroll management etc… Services that we cater to are as below:

BPO Services

Michbiz is well equipped with vernacular capabilities to service customers in more than 10 languages, including English, Hindi and regional languages.

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Back-end Services

We are a reputed BPO company offering a variety of BPO Non-voice Process Services to cater to the multichannel outsourcing needs.

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Back office Solutions

Solutions for e-commerce and online sales including e-commerce analytics, conversion rate optimization, catalogue management, logistic management, loyalty programs

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Industries we serve

Ed Tech

Inbound Customer Support, Sales, Live Chat Support, Outbound Sales.

Fin Tech

Inbound Customer Support, Appointment Setting, Debt Collection, Application Process Handling

Ecommerce

Inbound Customer Support, Sales, Live Chat Support, Outbound Calling

Logistics & Travel

Booking & Reservations, Up sell & Cross Sell, Changes & Cancellation, Special request, Customer Service

Gaming

Outbound Sales, Customer acquisition, Subscriptions, Inbound, chat Support

Insurance

Inbound Customer Support, Sales, Claim Assistance, Pre sales & Post sales Services

Technology

At Michbiz, we deliver the optimal platforms, tools, and solutions to keep your customer and
associate experience at the highest level.​.

Telecom

Our Telecom Technology domain includes Cloud, GSM, PRI & SIP Trunk

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CRM & Dialer Solutions

Voice recording, Screen recording, online & offline storage option, One to One mapping,

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Web based

All kinds of interactive web-based Email & SMS management, WA Solutions

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IVR

Call handling with Voice prompts, Text to speech, Database Integration with IVR

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Testimonial

What they say about us

When we build a technology solution for you, our goal is to create an end-to-end platform that reflects
your organization’s unique customer demands. ​